Get 10% off your first booking. Use code: WELCOME10.Due to the ongoing Middle East conflict, fuel costs have skyrocketed and impacted our driver's livelihood. We will be imposing a temporary $1 fuel surcharge on all published delivery rates and a $1 increase to the long-distance surcharge starting from 23 March.
Get 10% off your first booking. Use code: WELCOME10.Due to the ongoing Middle East conflict, fuel costs have skyrocketed and impacted our driver's livelihood. We will be imposing a temporary $1 fuel surcharge on all published delivery rates and a $1 increase to the long-distance surcharge starting from 23 March.

E-Commerce
Fulfillment

uParcel is Singapore's full service e-commerce fulfillment and enabler partner, for sellers at every stage of selling online.
Straits Time Top 100 companies awardFinancial times accoladeGoogle reviews summary

Company of
Good 2024

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Mark

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Data Protection
Trustmark

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Good Distribution Practice
for Medical Devices
SS620:2016

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bizSAFE Level 3
Recognises

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Cyber Essentials
Mark

Cyber Essentials Mark Logo

Company of
Good 2024

Company of Good Logo

Progressive Wage
Mark

Progressive Wages Mark Logo

Data Protection
Trustmark

Data Protection Assured image

Good Distribution Practice
for Medical Devices
SS620:2016

Singapore Accreditation Council image

bizSAFE Level 3
Recognises

Bizsafe Recognition Logo

Cyber Essentials
Mark

Cyber Essentials Mark Logo

Everything before and after

"Add to Cart":

What is E-Commerce Fulfillment, exactly?

Many businesses mistake that as long as they have last-mile delivery sorted means they’re ready to sell online. But e-commerce fulfilment begins way upstream.

Before your products go live, you’ll need to set up marketplace accounts, optimise your online store with SEO and AI discoverability, and engage your buyers through live social commerce.

After your products are online, you have to ensure proper shipment inbound, inventory management across multiple marketplaces, warehousing, pick & pack operations, and finally delivery across Singapore.

1. E-Commerce Enabled

ecom-enabled

Your store and products are searchable online and on region-specific marketplaces, attracting interest, traffic, and finally sales.

2. Inbound & Warehousing

inbound-warehousing

Your stocks are received at the Fulfilment Centre, catalogued by SKU, and stored on proper shelving and environment, ready to be picked when an order comes in.

3. On-Cloud Inventory

oncloud-inventory

You see stock levels, movement history, and low-stock alerts in one dashboard, synced across all your sales channels. Every item is tracked digitally.

4. Cross-Marketplaces Order Processing

cross-marketplaces

Orders flow in automatically from your Shopee, Lazada, TikTok Shop, uShop market and Shopify stores. Packing list, and delivery info sync instantly. No manual entry.

5. Pick, Pack, Dispatch

pick-pack-dispatch

The fulfilment team picks the correct items, packs them professionally, and hand over to the required courier method.

6. Various Last-Mile Delivery & Tracking

last-mile-delivery-tracking

uParcel's delivery network can support you with live location tracking, in-vicinity WhatsApp notifications, and proof of delivery. Same Day, islandwide, flat-rate.

THE PROBLEM

Why Self-Fulfillment Is Not Cost-Saving

Self-fulfillment never really works.

At low volumes, you're spending two hours packing and dropping off six orders. At high volumes, you're drowning in stocks, running out of space, and hiring packing help that exists solely to handle a problem a fulfilment partner would solve automatically.

The real cost of self-fulfillment isn't the tape and bubble wraps. It's mistakes in building inefficient inventory setups, and not making use of collectively more efficient packing and delivery procedures.

HOW UPARCEL FULFILLS

The Full E-Commerce Fulfillment Stack : uParcel

uParcel isn't just a stand alone courier, or a warehouse. We’re have the complete infrastructure to bridge the operations between your online stores to your customers’ doorsteps.

Clearing Customs

clearing-customs

Use us as your trusted Importer On Record (IOR) to import your products and start selling in Singapore. No local company setup needed.

  • Strategic for foreign brands to test market
  • Customs compliance support
  • Save S$3,500/year on local entity maintenance

Warehousing & Storage

warehouse-storage

Your inventory stored professionally in Singapore, without the overheads of your own rental lease, staff, or equipment.

  • Inbound receiving handled for you
  • No min storage size, start from even 1 cbm
  • Ambient, air-con, pharma 2-8oC, freezer storage types available

Multi-Channel Store Management

multichannel-store

Never lose track in managing across Shopee, Lazada, TikTok Shop, uShop Market, and your own Shopify websites.

  • One point of contact across many stores
  • Central inventory for all channels
  • Implement traffic optimisation techniques

Social Commerce Fulfilment

social-commerce

TikTok Shop, Instagram, and Facebook social platforms are now serious sales & community channels.

  • Scripting and hosting
  • Post-live order fulfilment
  • Use of product demo content on socials

Pick, Pack, & Dispatch

pick-&-pack

Picked from your stock, packed to specification, and dispatched on the same day if you require.

  • Accurate multi-item order picking
  • Custom packaging and inserts supported
  • Same-day dispatch available

Various Modes of Delivery

modes-of-delivery

uParcel gives you every last-mile delivery options you’ll need. Whether you prioritise speed, cost, or the balance of both.

  • Same Day 1hr, 3hr, or 6hr delivery
  • Economical 3-5 days delivery
  • Cold Chain delivery with data-logging

Since 2015

Founded in Singapore

From 1 cbm

Use exactly the space your stocks need

Takes 1 min

To sync your marketplace to uParcel inventory system

1 free mth

When we pre-pay for 6 months

#1 Delivery

Same-Day Platform in Singapore

Discover how e-commerce fulfillment can streamline your business.

WHY USE UPARCEL ECOMMERCE FULFILLMENT

What Separates uParcel From Every Other Fulfillment Providers in Singapore

uParcel was founded in 2015 when our founder, a luxury bag online retailer, couldn't find a same day delivery partner in Singapore that charged flat rates. So she built one. That origin matters: uParcel is designed by an ecommerce business, who knows what business need.

Over the decade, uParcel has grown from an on-demand delivery courier, into a full e-commerce fulfillment provider, supporting customs inbound, marketplace optimisation, live commerce, warehousing, to last-mile delivery.

Today we serve brands like Longchamp, Alexander McQueen, Lady M, and Don Don Donki alongside thousands of Singapore SMEs and solo sellers.

In 2024, the Financial Times named uParcel one of the top 500 high-growth companies in Asia-Pacific. uParcel has also been featured in The Straits Times Top 100 Fastest Growing Companies in Singapore for two consecutive years.

social-selling

Social selling, store, send even same day

As you store with our Fulfillment Warehouse, you can seamlessly let our team run social demos while offering same-day delivery on your website to stay ahead.

certified-icon

DPTM + GDPMDS Certified

Data Protection Trustmark and Good Distribution Practice for Medical Devices. Suitable for pharma, dental, telemedicine, or health equipment sellers who need relevant compliances.

international-icon

Suitable For International Brands

Overseas sellers from Hong Kong, Taiwan, Australia, and Europe use uParcel’s Fulfillment Warehouse to fulfill orders in Singapore and across Asia, without any local entity or staff.

Who Is E-Commerce Fulfillment For

Built For Every Kind Of Sellers

uParcel is affordable to start with, and easy to scale.

multichannel-store

Solo & Side Hustlers

Still occupied with your full-time job while building your online store? uParcel provides professional fulfilment so you can run your e-commerce operations smoothly on the side.

growing-sme

Growing SMEs

Outgrown your office, or need a central storage to restock multiple outlets? uParcel provides enterprise-grade fulfilment, without the cost and uncertainties of a new lease.

international-icon

International Brands Entering Singapore

Operating from overseas? uParcel handles customs, warehousing, and delivery in Singapore. No local office needed.

social-commerce

Social Commerce Sellers

Running TikTok Shop, Instagram, or Facebook Live? uParcel bridges your social selling to professional fulfilment so impulse buys convert into completed, highly deliveries.

healthcare-icon

Healthcare & Regulated Categories

uParcel’s GDPMDS-certified warehouse allows your orders to be synced with on-demand 3-hour last-mile delivery. Perfect for sensitive products while remaining cost-effective.

cold-chain-business

Cold Chain Businesses

Online orders for fridge and freezer products can be stored, packed, and shipped with uParcel’s same-day, data-logged cold chain delivery.

FAQ